Technical support

Fault Finding Guide

Work through a few focused questions to identify the likely cause and find the relevant technical guidance.

Choose the closest answerID switches not set

500 Series Ringing One phone Not ringing ID switches not set

Recommended guidance500 Series

What to check

The ID switches in each phone need to be set to match the button on the door panel.

Generally we build panels with the top button dialling ID 1.

The 8 switches are in binary and so the total value must add up to the ID number required.

See page 14 of the installers notes booklet..

ID13533