Technical support

Fault Finding Guide

Work through a few focused questions to identify the likely cause and find the relevant technical guidance.

Choose the closest answerIncorrect mac address

PinNet fob system Programming Keypad Fob,Code will not add or delete Incorrect mac address

Recommended guidancePinNet fob system

What to check

That the mac address on the instructions for adding/deleting a fob is the same as the mac address on the PinNet controller.

The fob will only add/delete if the mac address is correct.

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