Technical support

Fault Finding Guide

Work through a few focused questions to identify the likely cause and find the relevant technical guidance.

Choose the closest answerWiring between keypad and reader faulty

PinNet fob system Programming Keypad Fob,Code will not add or delete Wiring between keypad and reader faulty

Recommended guidancePinNet fob system

What to check

The connections between the reader and keypad are intact

Press each button in turn on the keypad and ensure that 0-9 all give a single beep and the * and # beep a number of times.

Contact Entryphone technical support and check the terminal connections.

ID13533