Technical support

Fault Finding Guide

Work through a few focused questions to identify the likely cause and find the relevant technical guidance.

Choose the closest answerRelease open

Locks, Releases and Coded access keypads Latch locking Power fail secure Fail locked release Release open

Recommended guidanceLocks, Releases and Coded access keypads

What to check

A Fail Open release should have 12v DC to keep it locked.

Test that there is a voltage to the release, if not check Exit buttons, Break Glass unit and any other access control system.

If the voltage is present, Lubricate or replace the release with the same type.

DL141/..FO

https://www.entryphone.co.uk/shop/productdetail/DL141_M-FO

ID13533