Technical support

Fault Finding Guide

Work through a few focused questions to identify the likely cause and find the relevant technical guidance.

Choose the closest answerMemory failed

Locks, Releases and Coded access keypads Coded access keypads Round plastic buttons Coded Access verions 5 to 7 (CA5,CA6,CA7) Memory failed

Recommended guidanceLocks, Releases and Coded access keypads

What to check

If a PIN number memory fails and cannot be re-programmed in that memory location.

Try programming this PIN into a different memory location.

If the unit has got wet, it may recover if dried out, but seal the top of the plate to stop water ingress from above.

CA7-EX5

https://www.entryphone.co.uk/shop/productdetail/CA7-EX5

ID13533