Technical support

Fault Finding Guide

Work through a few focused questions to identify the likely cause and find the relevant technical guidance.

Choose the closest answerPTS button failed

Locks, Releases and Coded access keypads Coded access keypads Rectangular metal buttons Coded Access version 8 (CA8) PTS button failed

Recommended guidanceLocks, Releases and Coded access keypads

What to check

If the Request To Exit (RTE) button fails in open circuit mode, then short RTE1 & 0V to test unit.

If the RTE button fails in short circuit mode the door will be kept open

Replace RTE button.

PB-VR

PB-/EXT/W

https://www.entryphone.co.uk/shop/productdetail/PB-VR

https://www.entryphone.co.uk/shop/productdetail/PB-P_EXT_S

ID13533