Technical support

Fault Finding Guide

Work through a few focused questions to identify the likely cause and find the relevant technical guidance.

Choose the closest answerRelease not opening

Locks, Releases and Coded access keypads Latch locking Power fail secure Fail locked release Release not opening

Recommended guidanceLocks, Releases and Coded access keypads

What to check

A Fail Open release should have 12v DC to keep it locked.

Test that the voltage turns OFF when the release should be opening.

If the voltage is present, disconnect the release to check it opens.

Replace the release with the same type.

DL141/..FO

https://www.entryphone.co.uk/shop/productdetail/DL141_M-FO

ID13533