Technical support

Fault Finding Guide

Work through a few focused questions to identify the likely cause and find the relevant technical guidance.

Choose the closest answerRelay failed

Locks, Releases and Coded access keypads Coded access keypads Round plastic buttons Coded Access verions 5 to 7 (CA5,CA6,CA7) Relay failed

Recommended guidanceLocks, Releases and Coded access keypads

What to check

Test your lock by linking/disconnecting wires at the relay.

If the relay has failed to switch contacts, you could re-program your PIN numbers to use relay 2, otherwise replace unit with CA7-EX5

CA7-EX5

https://www.entryphone.co.uk/shop/productdetail/CA7-EX5

ID13533