Technical support

Fault Finding Guide

Work through a few focused questions to identify the likely cause and find the relevant technical guidance.

Choose the closest answerPTS button failed

Locks, Releases and Coded access keypads Coded access keypads Round plastic buttons Coded Access verions 5 to 7 (CA5,CA6,CA7) PTS button failed

Recommended guidanceLocks, Releases and Coded access keypads

What to check

If the RTE (Request To Exit) button fails in open circuit mode, short PB1 & Gnd to test unit.

If the RTE button fails in short circuit mode the door will be kept open.

Replace RTE button.

PB-VR

PB-/EXT/W

P-/EXT/IP65

https://www.entryphone.co.uk/shop/productdetail/PB-VR

ID13533