Technical support

Fault Finding Guide

Work through a few focused questions to identify the likely cause and find the relevant technical guidance.

Choose the closest answerMaster code lost

Locks, Releases and Coded access keypads Coded access keypads Round plastic buttons Coded Access verions 5 to 7 (CA5,CA6,CA7) Master code lost

Recommended guidanceLocks, Releases and Coded access keypads

What to check

On the back of the unit there is a jumper without linked pins. On CA7 it is lower left side, on CA5-6 it is top left.

1 disconnect power, top right.

2 link jumper

3 reconnect power, starts bleeping

4 remove jumper, unit stops bleeping

5 Check front of unit that Yellow LED is ON

Reprogram Master PIN and any others needed whilst in programming mode,

6 press B to exit programming mode, Yellow LED goes Out

7 Test.

https://www.entryphone.co.uk/shop/productdetail/CA7-EX5

ID13533