Technical support

Fault Finding Guide

Work through a few focused questions to identify the likely cause and find the relevant technical guidance.

Choose the closest answerButton failed

Locks, Releases and Coded access keypads Coded access keypads Round plastic buttons Coded Access verions 5 to 7 (CA5,CA6,CA7) Button failed

Recommended guidanceLocks, Releases and Coded access keypads

What to check

If the button that has failed is NOT A or B you may be able to change your PIN number to a code without using the faulty button.

Corrective Action

Change PIN number or as keypad is sealed type, replace unit.

Links

https://www.entryphone.co.uk/shop/productdetail/CA7-EX5

ID13533