Technical support

Fault Finding Guide

Work through a few focused questions to identify the likely cause and find the relevant technical guidance.

Choose the closest answerMaster code lost

Locks, Releases and Coded access keypads Coded access keypads Rectangular metal buttons Coded Access version 8 (CA8) Master code lost

Recommended guidanceLocks, Releases and Coded access keypads

What to check

On the back of the unit there is a jumper without pins linked, on CA8 it is between the relays bottom centre.

Master code by-pass pins

1 Short pins together for more than 2 seconds to enter programming mode

2 Check front of unit that Yellow LED is ON

3 Reprogram Master PIN and any others needed whilst in programming mode,

4 press # to exit programming mode, Yellow LED goes Out

5 Test.

https://www.entryphone.co.uk/shop/producrdetail/CA8IN

ID13533