Technical support

Fault Finding Guide

Work through a few focused questions to identify the likely cause and find the relevant technical guidance.

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Choose the closest answerFirst video distributor failed
500 Series Video All phones No Picture First video distributor failed
Recommended guidance500 Series

What to check

The first video distributor is in the power supply and has 2 ports,

First check that you have incoming video from the door camera, about 6v DC between D1 & D2 to D4. Then check you have similar voltage on the outputs 1 & 2 to 4.

A symptom of the Video picture starting to Roll is a failing component

Corrective Action

Replace 500R PCB or if only one output is used, adapt connections to bypass video components.

Additional notes

Two types:

PCB-DA500-R with long Pins

PCB-500PSU-R with Red & Black leads.

Links

https://www.entryphone.co.uk/shop/productdetail/PCB-DA500-R

https://www.entryphone.co.uk/shop/productdetail/PCB-500PSU-R


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