Technical support

Fault Finding Guide

Work through a few focused questions to identify the likely cause and find the relevant technical guidance.

Choose the closest answerDoor button failed

500 Series Ringing One phone Not ringing Door button failed

Recommended guidance500 Series

What to check

If this is a multi button panel, then try shorting the two screws on the suspect button.

If this is a one button panel, the button should have some 'tactile click' feel to it, if not then the button may have failed.

Replace Button, or if one button panel, send to us for repair or replace 500-LS pcb

ID13533