Technical support

Fault Finding Guide

Work through a few focused questions to identify the likely cause and find the relevant technical guidance.

Choose the closest answerHandset fault

500 Series Audio One phone No speech either way Handset fault

Recommended guidance500 Series

What to check

The handset earphone speaker emits the Ringing Sound as well as speech.

Check earphone speaker or microphone.

Check patch lead

Replace handset

500-HS

ID13533