Technical support

Fault Finding Guide

Work through a few focused questions to identify the likely cause and find the relevant technical guidance.

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500 Series Audio All phones No speech from the door Mic aperture blocked
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What to check

Check If the microphone hole has been blocked on the door panel, the hole to the lower left of the camera is the microphone.

Corrective Action

With polished brass panels, there can be a build-up of metal polish and it may be prudent to unmount the loudspeaker assembly to clear the debris more effectively.


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