Technical support

Fault Finding Guide

Work through a few focused questions to identify the likely cause and find the relevant technical guidance.

Choose the closest answerDoor button failed

200 Series Ringing One phone Not ringing Door button failed

Recommended guidance200 Series

What to check

The door ringing button has two screws on the back, check the wires are secure.

Short the two screws together to imitate the button being pressed.

If that works - Replace button.

ID13533