Technical support

Fault Finding Guide

Work through a few focused questions to identify the likely cause and find the relevant technical guidance.

Choose the closest answerLED failed

200 Series Door Unit Lighting Lighting Name insert Illumination LED failed

Recommended guidance200 Series

What to check

There maybe more than one LED behind the name inserts.

Measure voltage across lamp terminals, should be about 12v DC

Replace PCB

These small LED PCB's light up to 6 buttons through the 'Light Pipe' moulding.

ID13533