What to check
Most door releases are 12v AC and use the same 12v AC as ringing.
Check 12v AC 2 Amp fuse in the power supply. DA97 type has Red & Green LED's showing on the front, Both should be
ON.
Corrective Action
Replace fuse with the same type 2 Amp 1.25 (32mm) quick blow glass fuse.
A 25mm 3 Amp fuse can be substituted and will just fit between the clips.
Additional notes
FS-2-1.25
Links
https://www.entryphone.co.uk/shop/productdetail/FS-2-1.25