What to check
Check the DC voltages at the door panel amplifier.
With the wires to terminals 'D' and 'E' disconnected check the voltage between '+' and 'D' and '+' and 'E' - Normal reading between 6-12v DC
Please note - there are two types of amplifier;
3 terminal - marked E, D and C and 4 terminal - marked +, -, E & D
NOTE: 'C' and '-' are the same and the terminal marking may be either or both.
As there is no '+' terminal on the 3 terminal amplifiers use the 12v + from either the lamp or the common wire to the push buttons
Corrective Action
If there is no voltages on D or E replace the amplifier.
Additional notes
3 terminal part ref: 92ETXAMP (pre 2015)
4 terminal part ref: 10ETXAMP (2015 on)
Note; from a preventative maintenance point-of-view we recommend replacing the speaker at the same time.
Links
https://www.entryphone.co.uk/shop/productdetail/92ETXAMP
https://www.entryphone.co.uk/shop/productdetail/PCB-10-ETXAMP
https://www.entryphone.co.uk/shop/productdetail/92-LS70
https://www.entryphone.co.uk/shop/productdetail/10-LS70