Technical support

Fault Finding Guide

Work through a few focused questions to identify the likely cause and find the relevant technical guidance.

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What to check

Check the door panel microphone hole (found at the lower left corner of the Entryphone logo) is clear.

Corrective Action

Clear the microphone hole taking particular care not to push the debris further into the unit.

Additional notes

With polished brass panels, there can be a build-up of metal polish and it may be prudent to unmount the loudspeaker assembly to clear the debris more effectively.

Please note - there are two types of door unit amplifier;

3 terminal - marked E, D and C - 92ETXAMP (pre 2015) and 4 terminal - marked +, -, E & D 10ETXAMP (2015 on)

Links

Spare microphones:

https://www.entryphone.co.uk/shop/productdetail/ETXAMP-MIC

https://www.entryphone.co.uk/shop/productdetail/MIC-PTS


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