Technical support

Fault Finding Guide

Work through a few focused questions to identify the likely cause and find the relevant technical guidance.

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Choose the closest answerDC Voltage too high
200 Series Audio All phones High pitch noise on speech DC Voltage too high
Recommended guidance200 Series

What to check

Check the DC voltage output at the power supply. The normal voltage setting is 9V; the higher the voltage the higher the speech volume.

Please note - there are two types of door amplifier;

3 terminal - marked E, D and C

4 terminal - marked +, -, E & D

These notes only apply to 3 terminal door unit amplifiers

Corrective Action

Adjust the DC voltage in the power supply as required.

To adjust the DC voltage use a combination the white fly leads on the transformer tappings in accordance with the table printed on the label on top of the transformer.

Additional notes

3 terminal part ref: 92ETXAMP (pre 2015)


ID13533